1 reviews | Active since Aug 2013

10 May 2017, 17:30

Pathetic service

<p>I have a contract with MTN which I'm paying for for but my service number is provided to another person on the 17th of April . They are still deducting my account but they cut the service of my number</p> <p> ********** 895</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 May 2017, 20:51
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly provide us with your cell number or ID number in order for us to be in a position to investigate and resolve your problem accordingly

warm regards

mike

Complaints Management Team
Reference Number: ***2