1 reviews | Active since Apr 2017
Pathetic service
<p>I went to mtn the glen on Sunday and app**** for a new contract.... I went to fetch the phone on Monday and the didn't tell me that the connection for new contracts are pathetic and they didn't Rica and registered me on the network someone phoned me at 9 this morning and told me that they busy with mine and it's 15:51 now and nothing is done about it they gave me a reference number ********** 1 I'm going in to MTN after work and cancel the contract if they don't put my phone on NOW </p> <p> </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number *** is successfully rica registered it should take within 2 to 24hrs to have your services available.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***8
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that your number *** is successfully rica registered it should take within 2 to 24hrs to have your services available.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***8