Pathetic Service!!!!

<p>I have been trying to update my banking details with MTN for the past year. After going into the shop on 15th December 2016 to again update and being assured all is in place, my account was not debited. On 15 January I receive an sms saying that my line is suspended due to non-payment. I contacted the call centre and made an arrangement to pay the outstanding balance over 3 months with the current invoice.</p> <p> </p> <p>Two days later my line is totally blocked and I'm told to pay R49.50 which is in 60 days to reopen my line. This was done on 21 January. MTN have still not loaded the payment received and now all of a sudden I have to pay R3 000 before MTN will reconnect my line.</p> <p> </p> <p>I am so sick and tired of MTN's incompetance and arrogance when working with clients!!!! Dont make promises / arrangements with your customers and then change your tune 1 week later!!! </p> <p> </p> <p>After 18 years of this I have now had enough!!!</p>