1 reviews | Active since Jan 2017
Pathetic Service
<p>I have a query on the contract that I have with MTN, but try and get hold of them, and its impossible. I call 808, and when you select the option to speak to a consultant, it cuts you off. I eventually called the repair service, who got me through to a consultant. Only to find out that I have a business contract, and she cant help me, I have to call 809. I do that, and am currently still holding after 40 minutes. No idea if I'm in a que, or just holding for fun. Ayoba my *ss</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***