Pathetic service

<p>I upgraded my contract on the 25th of November, up to now no data and free minutes has been loaded , 3 calls have been logged with the Customer Care and everything time I ask for an update I am told nothing has been done a new call will be logged. It is almost a month now of no service. Secondly I have requested my postal address to be changed and everytime I am told it has been done the sad part is my postal address is used as a security check, everytime I call in I give my correct address and I am told my address did not match. Thirdly since my account was migrated from Autopage to MTN the billing has been a mess, if MTN can not service my account correctly can I request that my contract be released I will take my service somewhere.</p>