Pathetic Service
<p>I have an Autopage account for many years. It was brought to my attention the MTN took Autopage over. I have paid my account each month and have sent proof of payment atleast 30 times. My line has been suspended 5 times in the last 2 months. I am tired of sending and pleading. In fact I pay R20 plus extra on my account each month. I have now contacted the lawyer to proceed with legal actions. I will also be taking a new contract out at Cell C. I will not advice anyone to stand for this. MTN gets away will too many peoples money.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
It has now been almost 8 months. Still no success. I have now taken legal steps, had a notice served and in the process of having a summons issued for bridge of contract, expenses, over payment and cost accurring due to their lack of intrest. I have taken a contract out by Cell C and not 1 day problems. Easy for them to say they will attend to it and get back to you. I can tell you don't be foold by thier sweet talk.
It has now been almost 8 months. Still no success. I have now taken legal steps, had a notice served and in the process of having a summons issued for bridge of contract, expenses, over payment and cost accurring due to their lack of intrest. I have taken a contract out by Cell C and not 1 day problems. Easy for them to say they will attend to it and get back to you. I can tell you don't be foold by thier sweet talk.