KB
Kholeka B
1 reviews | Active since Aug 2013
08 Apr 2015, 13:47
pathetic service
If it means I have to post this every week I shall do that! I've been trying to cancel my contract for the past 3weeks but was unsuccessful. You been billing me incorrectly this is unacceptable as my contract ended in December 20014 ,shouldn't it be cancelled. Get back to me ASAP
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Replies (1)
MTN South Africa's replyOfficial
24 Apr 2015, 13:31Hello kholekb,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request to cancel cell number *** on account A*** has been forwarded to the relevant department.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request to cancel cell number *** on account A*** has been forwarded to the relevant department.
Regards
Mary
REQ:***
MTN South Africa's reply24 Apr 2015, 13:31
Official
Hello kholekb,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request to cancel cell number *** on account A*** has been forwarded to the relevant department.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that a request to cancel cell number *** on account A*** has been forwarded to the relevant department.
Regards
Mary
REQ:***