Pathetic Service

MTN has the MOST pathetic client serivce!!!! Some idiot loaded data on my account that I never asked for I had to pay the invoice with these extra cost for March. I called on 19th March to lodge a billing query on the 31st March I called again as no feedback was given in 7 day as stated 12 days later I was told the idiot Themba never did a billing query. This was done 31st March again to date still no response and I received my invoice for April with still the incorrect extras added. I want this sorted out today !!!! If this is not sorted out today I WILL make sure there will not be money in my account for the debit order to go off. This is pathetic that I have to pay for added services I did not ask for. I have not even been credited for the previous months services I paid for and the new statement is still not changed. You can contact me on ***. The contract number is ***. Ref to the call 31 March ***