CA
Colin A
1 reviews | Active since May 2013
03 Apr 2015, 13:18
Pathetic Service
I logged a hello peter complaint last week Sunday! Until today no response. This is utterly ******* being ignored. I want a call asap and compensated for all my time used writing reports and in and out the service center.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Apr 2015, 12:33Hello Colinasp,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***
MTN South Africa's reply20 Apr 2015, 12:33
Official
Hello Colinasp,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Veronica
REQ:***