NM
Nicolaas M
1 reviews | Active since Feb 2011
04 Mar 2015, 13:11
PATHETIC SERVICE!!!
I have being trying to get a statement from MTN since January this year. I called the customer care nr about 8 times today alone. Every time the call is terminated before I could speak to a consultant. This only shows me that MTN does not care about its customers. I need the statement urgently , but to ask MTN is useless.
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MTN South Africa's replyOfficial
06 Mar 2015, 15:29Hello nico2009,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the statement for the invoice dated 2015-01-20 to 2015-02-20 has been sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the statement for the invoice dated 2015-01-20 to 2015-02-20 has been sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply06 Mar 2015, 15:29
Official
Hello nico2009,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the statement for the invoice dated 2015-01-20 to 2015-02-20 has been sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the statement for the invoice dated 2015-01-20 to 2015-02-20 has been sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***