SR
Shafiq R
1 reviews | Active since Feb 2015
27 Feb 2015, 09:27
Pathetic Service
i am trying to get upgrade my phone and contract from last one week and nothing is happening, i emailed them no answer only auto reply that they receive my email. If you call them they put you in queue and keep holding for 30 min for nothing... they are really bad in customer care. One of my friend she is using cellc contract, she got phone same time on store... this is the service.
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Replies (1)
MTN South Africa's replyOfficial
04 Mar 2015, 10:38Hello shafooo4u,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
A consultant from the Sales Dept will contact you shortly to assist you with your upgrade request.
We trust that you find pleasure in our assistance and we look forward to servicing you further.
Regards;
Nosipho
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
A consultant from the Sales Dept will contact you shortly to assist you with your upgrade request.
We trust that you find pleasure in our assistance and we look forward to servicing you further.
Regards;
Nosipho
MTN South Africa's reply04 Mar 2015, 10:38
Official
Hello shafooo4u,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
A consultant from the Sales Dept will contact you shortly to assist you with your upgrade request.
We trust that you find pleasure in our assistance and we look forward to servicing you further.
Regards;
Nosipho
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
A consultant from the Sales Dept will contact you shortly to assist you with your upgrade request.
We trust that you find pleasure in our assistance and we look forward to servicing you further.
Regards;
Nosipho