Pathetic Service

I have taken out a contract for a Samsung Tablet and after 3 months the device refuses to charge.I have taken the device back to the store about 3 weeks ago, I was met by adhil and sudheer whom examined the device fr damage and made sure that all the original equipment was brought in so that they can send the device for a check up, they were surprised that the device still looked new.<br> Manger Vishnu promised that he will call me with an update but he never did after 3 store visits, i called the store yesterday and spoke to him and he said that he would get back to me but he did not and after numerous attempts i spoke to adhil who advised that MTN is refusing to repair the device because it had a chip on the device, i questioned him as to why he did not advise me or make a note on the documentation when he inspected the device before accepting it and he had no answer,for all i know the device could have been damaged at the store or during transportation to the technician<br> I am appalled at the response and guys beware of dealing with MTN, <br> MTN, please note that i am stopping the Debit order and you can take me to court should you wish as i am protected by the Consumer Protection Act