1 reviews | Active since May 2016

08 May 2016, 12:42

Pathetic service

<p>My grandfather past away 2months ago. Mtn said they would not cancel the contract for the one cell phone and they did. After phoning them thet said they would come back to us this was a month ago still no word from them. My grandmother is siting without a phone now. Why cant they come back to us</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 May 2016, 13:22
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please supply us with the number and ID number the query relates to so we can assist.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ:***