Pathetic service
Dear mtn After 2 months of phone calls and emails to cancel my contract, finally thinking it's been cancelled. Surprise surprise I wake up to another debit order. You have really given me no choice but to complain. I would like this issue resolved asap!! You can contact me via email ***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent you an email please reply with the details of your contract so I can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent you an email please reply with the details of your contract so I can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***