PATHETIC REPAIR SERVICE CENTRE

To whom it may concern:<br> <br> I am disgusted at the service level I received from MTN, namely the repair centre. I handed in a device 4 times at the Glen shopping centre for repairs and all 4 occasions when I received the device back it was not fixed but rather it came back with additional problems and only once had I received a job card on the work done on the device. This is extremely frustrating and how can I as a customer pay for a service that does not even work and is dysfunctional.<br> I demand management intervention and that I be given a new device as the repair centre surely do not seem to be knowing what is going on with the device. My valuable time and money is been wasted travelling each time to hand in the Device for repairs at the Glen shopping centre as your store at Trade Route mall Lenasia cannot seem to help on any matter put forth to them.<br> <br> I hope to have some positive feedback soon!<br> <br> Annoyed Customer<br>