sN
shane N
1 reviews | Active since Apr 2010
24 Jul 2015, 09:28
pathetic...poor....pathetic
I want to damn know, you guys provide absolutely **** service, 3 hrs just to get a hold of you guys, now i see R270 worth of adhoc payments on my acc !!!!!!<br> <br> <br> What the damn hell is this, i never received any statements that i requested from you guys for tax purposes till date!!!<br> <br> Secondly i was not informed i will be paying for it !!!<br> <br> 3rd you damn guys are emailing me these statements, I am a customer what the hell are you guys charging this for!!!<br> <br> Print the damn thing, delivery to my door, then it be worth what im getting charged !!!<br> <br> Worse company ever to deal with....dont know why i renewed my 3 contracts!!!
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
05 Aug 2015, 10:27Hello shane187,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the adhoc charge.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the adhoc charge.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply05 Aug 2015, 10:27
Official
Hello shane187,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the adhoc charge.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit was passed for the adhoc charge.
Best regards
Mantoa
REQ:***
Best regards,
