MLR
MichAA(C) Le Roux
1 reviews | Active since Jun 2015
22 Jun 2015, 10:09
Pathetic Pathetic Pathetic
I have been trying since April to get itemized billing. I have gotten a millions promises to do so and nothing till this day. My bills vary with ridiculous amounts. I just need to pay and they take no responsibility in providing us with a service! I am so angry with this kind of service, no wonder CellC is buying out contracts...they know how desperate people are to get away from MTN
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Jun 2015, 14:59Hello michetjie,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that you were liaising with Caylin on the 22nd of June 2015 and he did escalate the matter through to our billing department for investigation (ref# REQ: ***).
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that you were liaising with Caylin on the 22nd of June 2015 and he did escalate the matter through to our billing department for investigation (ref# REQ: ***).
Regards,
Lawrence
REQ: ***
MTN South Africa's reply23 Jun 2015, 14:59
Official
Hello michetjie,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that you were liaising with Caylin on the 22nd of June 2015 and he did escalate the matter through to our billing department for investigation (ref# REQ: ***).
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
Our records show that you were liaising with Caylin on the 22nd of June 2015 and he did escalate the matter through to our billing department for investigation (ref# REQ: ***).
Regards,
Lawrence
REQ: ***