PATHETIC, PATHETIC, PATHETIC!!!!!!

There are no words to explain the PATHETIC service rendered by MTN staff. I initially complained about the TERRIBLE service given by their call centre agent and was contacted promptly by their complaint's person Mazwi. Now he's also gone quiet and I mentioned on my replies to him that my query was still unresolved. I'm still waiting for him to assist me. I want nothing to with MTN. I will sign up with a provider that will appreciate my money and actually render the service I'm paying for.