CF
Craig F
1 reviews | Active since Nov 2014
08 Jul 2015, 17:50
PATHETIC NETWORK
I have Not received my data this month & I have tried to get ahold of mtn through mtn active, email & phone (but get cut off/hang on for ages) I have had No Joy. I don't know what the hell is going on with mtn as lately their data network is Terrible also, Why am I paying for a service that SUCKS. I just want things Rectified
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Replies (1)
MTN South Africa's replyOfficial
16 Jul 2015, 11:34Hello CrgXp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a billing request has been sent to our billing department to provision you with the 100MB data bundle REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a billing request has been sent to our billing department to provision you with the 100MB data bundle REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply16 Jul 2015, 11:34
Official
Hello CrgXp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a billing request has been sent to our billing department to provision you with the 100MB data bundle REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a billing request has been sent to our billing department to provision you with the 100MB data bundle REQ:***.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Best regards,