BM
Bhavesh M
1 reviews | Active since Oct 2012
20 Mar 2015, 15:23
Pathetic MTN Services
I have been trying to get hold of customer care via the 808 number for past few hours but my call keeps getting cancelled. At one stage someone did answer but then cut the call as I was explaining my issue.<br> <br> I feel that this is pathetic service considering I pay between R900 and R1000 for my contract each month.<br> <br> I have recently upgraded and am regretting the decision of staying with MTN!
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Replies (1)
MTN South Africa's replyOfficial
26 Mar 2015, 15:07Hello B.Morar,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you please share more detail about your query so we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you please share more detail about your query so we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply26 Mar 2015, 15:07
Official
Hello B.Morar,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you please share more detail about your query so we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you please share more detail about your query so we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,