1 reviews | Active since Jun 2016
pathetic MTN services
<p>I contacted MTN customer care 4 weeks ago as i could not open an account as they said MTN has black listed us.. I have contacted MTN to find out why and how they have black listed.. as I have never even recieved an account or call from them to say I have been handed over.. All they say is that they cant put me threw to legal dept and that they will get them to call me back.. i have phoned back 3 times already an still no results.. this is beyond pathetic. now i cant even open an account</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********