Pathetic MTN Service , didn’t brighten my days at all

Quite disappointed!

I bought airtime and data on the 2nd of January 2022 via my Absa bank app , the airtime and data hasn’t been loaded ever since I have called customer care no progress on the case, just a bunch of of sms with different ticket numbers everytime I call. The fear of buying air time and data again of an app it’s crazy. No feedback on the progress and I must be the one calling.

It’s the 13th I’m sure no other place of work can operate with so much lack of customer care. If I didn’t have a phone contract with I would have change service providers!