1 reviews | Active since Aug 2022
Pathetic Mtn Service
I been a client with Mtn for more then 17 years. My cellphone contracts were suspended . On the 24/03/2022 I Paid Mtn Tygervalley LL106/LL108 R28300 in Cash to settle my contracts . I was promised by Aiden Schritter within 2 hours our cellphones will reconnected on the Mtn Network . On 25/03/2022 I went to Mtn Zevenwacht and they told me it will take a week before my cellphone nrs will be reconnected. On the 06/04 Mike Moyo , who is the Branch manager at Mtn Tyger valley said he speak to the legal team and they will switch on our cellphone on our old contracts . He mailed me to tell me what the old contract packages were. He wanted to know if I going reconnect all 4 lines or cancel some of them. I advised him , which nrs I going to use and which numbers I going to cancel. He even told me , I can upgrade my cellphone contracts. I told him which contract deals , I was interested. After 4 months Mike advised me that Mtn won’t renew my contracts and I must reapply. Mike Saïd Mtn can switch my contracts to prepaid. He send me an email on the 05/08/2022 , stating it will take up to 48 hours and my cellphone numbers will be working. It’s been a week and it still not Working. My daughter was pick pocket due to the fact that she can only use her phone if she never Wifi connection. On the 03/08/2022 when I was at Mtn Tygervalley Centre my 14 year old daughter got lost in the mall cause she unable to call me . She went to look for me at Mtn cause that’s the last place she saw me. I had to get the security of the mall to look for her. They don’t Mtn say they don’t want my business. I paid them for services that I did not use . They not going to give me Anything back for All the money I paid them .
