PATHETIC MTN SERVICE

I have an MTN data package (5 gig + 5 gig night express) my data is renewed on the 27th of each month. On the morning of 26 August between 12am and 6am, I downloaded content from the internet. at that point I still had 3.09 GB of night express data left. later on in the day I logged on to MTN active. this was when I realized that the data I had used between 12 and 6 had been taken off of my daytime data balance, and a charge of R286 had been added to my invoice. I called MTN call centre and was told that the query would be sent through to the Data Validation Department and that someone would get back to me on the 27th of August. This never happened. this morning I called them again and the agent (Lyle) told me that the query was never sent to Data Validation. The charge of R258 is still on my invoice and I have lost about 2GB of data which was supposed to carry over. <br> On two previous occasions, I wasn`t even given any night express data and had to call and fight with them to restore my night express data.<br> <br> If this extra charge is debited from my account, I will reverse It and pay the balance manually. I will also cancell the debit order at my bank.<br> <br> MTN YOUR SERVICE IS PATHETIC