PATHETIC MTN

my contract expired on the first of September i asked to cancel my contract and to move my number to pay as you go that took 3 working days on Thursday i reported that i can make calls send sms and whatsapp and go on to internet but can not recieve calls every time i am told sorry for the inconveniance and the matter has been escalated but today Monday the 7th September nothing has been done to sort this problem out still waiting for them.