Pathetic MTN daylight *******!!!

I'm a MTN Home Fixed LTE customer who missed a debit order on 04 January 2025 but paid the following day on 05 January 2025 via EFT.

MTN continued to suspend my service and when I call, the agent told me that I have forfeited the payment since I missed the original payment date.

She told me that I will remain suspended for the whole of January and will only be reconnected in February 2025. I then asked, if I won't be debited in February, but she said, I will be debited in February as usual.

I find this very strange that I paid for January but do not have connection in January.

I am left with no other option but to terminated the pathetic daylight ******* MTN contract. I will sign-up with MTN competitors. I hope they will give me better service as a customer.