PATHETIC MTN

I have been on a call from 8 this morning contacting MTN ive been pushed around from departments ive been give multiple numbers to call and i have not received any assistance. I need the EAI admin department as the contract application was done online by my mum. She is trying to get a mannual delivery as due to her Chemo she is unable to complete the DSV finger print authentication. Previously a lady called her to confirm stuff about he contract she asked her to call back nobody did. DSV than contacted her for delivery and when they came thats how she found out that she cant do the dinger print authentication so due to this inconvenience and nonody being able to assit in anynway and treating us like we not human on the many calls.Today i asked to speak to managers or someone superior i was denied that. Some consultants dropped the call others just transfered. SO MTN KEEP THE CONTRACT WE DONT WANT IT ANYMORE WE HAVE CANCELED THE ORDER WITH DSV I WILL GO TO CELL C WHERE WE TRREATED LIKE HUMANS