MM
Maria M

1 reviews | Active since Aug 2014

23 Feb 2017, 16:20

PATHETIC ! MTN CELL PHONE WOES CONTINUE.............

<p>I have just been informed by a staff member at Shelly Beach that my cell phone - only 4 months old- and in my possession for only two months!!! because it is in for repairs/assessment since 4/1/2017 cannot be traced (according to MTN's reply it would have been at the local branch on 21/2/2017. This is my third review .......and no satisfaction obtained at all ! And I am still without a phone........</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Feb 2017, 23:01
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

We will engage with the relevant department dealing with these matters to investigate and advise accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***