PATHETIC MTN

If I could rate MTN minus 10 I would. It is the most pathetic service provider that I have ever had to deal with. Earlier this year my daughter could not make calls from her mtn number but could receive calls. After two months and dozens upon dozens of calls and airtime and data paid for I just gave up and ported her number to Capitec.

Now MTN delivers once again TRULY PATHETIC service. A payment needs to be made on the MTN app for a MTN Superflex card. After more than a week I am still unable to make the payment. The app was refreshed countless times from MTN's side, I was informed on Tuesday that there is a problem with the app and should try on Wednesday. IT IS NOW FRIDAY AND STILL NO LUCK. Had an email from MTN911.za@mtn com requesting a screenshot of the message received on the app, but believe it or not I CANNOT respond to the email as my email address is not on the allowed sender's list!!!!! The person from whom the email was received is also not available telephonically AT ALL!!! The only option for a paying customer is the call centre that is totally USELESS