LJ
Lennard J
1 reviews | Active since Apr 2013
28 Feb 2018, 22:30
PATHETIC MTN!!!
PATHETIC MTN SERVICE!!!! I WAS WITH VODACOM FOR 20YEARS AND MADE THE MISTAKE TO MOVE TO THE PATHETIC MTN CELLULAR SERVICE IN SOUTH AMERICA. I WILL RECOMMEND ANY BODY TO RATHER STAY WITH VODACOM OR TRY ANY OTHER CELLULAR NETWORK IN SOUTH AFRICA!!! I AM BATELING MORE THAN A WERK TO GET A SIMPLE IMEI NO FOR MY PHONE THAT I'VE LOST AND THE RESULT IS MY INSURANCE COMPANY CANNOT HELP ME WITH THE REPLACEMENT OF MY PHONE. THE VERY SAME IMEI NUMBER I GOT FROM VODACOM IN 5MINUTES WHEN I WAS WITH VODACOM AND HAD THE SAME PROBLEM. STAY AWAY FROM MTN!!!
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Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
01 Mar 2018, 06:50Dear Lennard,
Thank you for taking my call and the time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of not receiving the data that you signed up for.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply01 Mar 2018, 06:50
Official
Dear Lennard,
Thank you for taking my call and the time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of not receiving the data that you signed up for.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
01 Mar 2018, 06:50Dear Lennard,
Thank you for taking my call and the time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of not receiving the data that you signed up for.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply01 Mar 2018, 06:50
Official
Dear Lennard,
Thank you for taking my call and the time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of not receiving the data that you signed up for.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the regional manager as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
LJ
Lennard J's updateReviewer Update
01 Mar 2018, 11:29STILL NO PROGRESS ???
VERY NICE TO HEAR FROM YOU BUT I AM STILL IN THE EXACTLY THE SAME POSITION.
WHEN WILL THIS BE RESOLVED?
LJ
Lennard J's update01 Mar 2018, 11:29
Reviewer Update
STILL NO PROGRESS ???
VERY NICE TO HEAR FROM YOU BUT I AM STILL IN THE EXACTLY THE SAME POSITION.
WHEN WILL THIS BE RESOLVED?