MK
Marizaane K
1 reviews | Active since May 2011
23 Jul 2015, 13:42
Pathetic MTN
I cancelled my contract in Feb (*** - Xolani Mkhize). found out a couple of months ago it was never cancelled and that I am still paying for the line. In the meantime I have logged numerous complaints but to no avail. A Lungi of MTN rep**** to my Hellopeter complaint but the line is still active and haven't heard of this person again. Tried again earlier this morning to get this done and the operator gave me a wrong e-mail address. What's wrong with MTN?????? It's the worst service ever!!!!<br> Can someone contact me and get this sorted out?
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
31 Jul 2015, 17:02Hello marizaane,
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our records show that the contract for 073502*** was terminated and the number migrated and the contract for the other line 082*** expires in March 2016 and the last invoice for the migrated number will be debited in August as we Bill you a month in arrears.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our records show that the contract for 073502*** was terminated and the number migrated and the contract for the other line 082*** expires in March 2016 and the last invoice for the migrated number will be debited in August as we Bill you a month in arrears.
Regards,
Nomonde.
REQ:***
Best regards,
MTN South Africa's reply31 Jul 2015, 17:02
Official
Hello marizaane,
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our records show that the contract for 073502*** was terminated and the number migrated and the contract for the other line 082*** expires in March 2016 and the last invoice for the migrated number will be debited in August as we Bill you a month in arrears.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Our records show that the contract for 073502*** was terminated and the number migrated and the contract for the other line 082*** expires in March 2016 and the last invoice for the migrated number will be debited in August as we Bill you a month in arrears.
Regards,
Nomonde.
REQ:***
Best regards,