1 reviews | Active since Jan 2017
Pathetic marketing team that doesn't know how to word messages
<p>I was overseas for 2 weeks in December 2016, I put my MTN sim card on sms roaming and connected to free WiFi, as overseas free WiFi is offered everywhere.</p> <p>Every single day without fail mtn sent me a sms message stating and I quote: </p> <p>Alert! Data usage at Out of Bundle Rates! Special offer just for you! R10 for 50MB once-off Data Bundle valid for 7days, to buy dial *141*2*19311# now! No airtime? Simply increase your usage limit by dialing *141*1*7852# and select option 1. Ts&Cs.</p> <p>I got such a heart attack because I heard the stories of how people received ridiculous bills for data after being overseas, only to realise that this is a stupid marketing campaign, please MTN stop these terrible marketing campaignstrategy and stop spamming me everyday.</p> <p>The least you can do is send this message to someone who actually is using data at out of bundle rates, I always have a data balance so this message is pointless to me.</p> <p>MTN have become money hungry scavengers and are trying to get out even more money then they are already making not cool.</p> <p>When my contract comes to an end I will not be renewing with MTN.</p>
Good day
Thank you for post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly be advised that we have escalated the matter at hand to our Marketing Department for them to look further into the matter.
Regards
Angela
REQ:***
Good day
Thank you for post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly be advised that we have escalated the matter at hand to our Marketing Department for them to look further into the matter.
Regards
Angela
REQ:***
