Pathetic is the only way to describe the service from MTN

<p>I am at my wits-end with MTN, after switching from debit order to cash payment i have been having ENDLESS problems with MTN. Every month around the 20th my service is suspended due to my account being in "arrears". I have sent my proof of payment numerous times and yet they STILL SUSPEND MY ACCOUNT. I have been calling to remove the suspension and LOW AND BEHOLD their call centre is UNAVAILABLE!!! I finally go inside the store at 5 on Simmonds street in Johannesburg just to have a consultant tell me my account is update but is also in arrears?!! when I ask her show me which month she cannot as there are payments made EVERY Month on their system. What also ****S me is the fact that my monthly statement shows that my ACCOUNT IS UP TO DATE!!!! I have had my Cell number all my life I have had a contract with MTN for OVER 8 YEARS AND THIS IS THE SERVICE I SHOULD RECIEVE AS A LOYAL CUSTOMER. I am running out of words and am ready to shoot myself.... 4 F*CKING MONTHS TO update the details on my account.</p>