PATHETIC

Pathetic service from Mtn and their consultants. I've app**** for Fibre package online. Dsv contacts me to say they will deliver on Monday the 2nd December. No delivery so I called into Mtn.The consultant tells me Dsv canceled my order and she will redo it. Took another hour of my day. According to her everything was in order. MTN sends me a sms confirming the address I asked the lady if the estate name doesn't matter cause it's not on the sms she clearly said no its fine. The next day MTN sends me an email saying they picked up I have Fibre already my order will be canceled (brand new apartment no previous tenants or owners) I called in to MTN a different consultant tells me my order is canceled first he said they picked up I have Fibre which I don't. Then when I questioned I get told they don't cover the area. Then he says just leave it and wait. So I asked to speak to someone senior he tells me he cannot do so they are on lunch someone will call me. No one did. Friday 6th December Supersonic calls me to say they picked up I have Fibre explained the entire situation again. She said someone will call me no one did. Yesterday 10th Dec dsv shows up with a router for me. And hour later mtn contact me to complete my order so they can send my router !? I advised the consultant of my problem. He didn't say much besides wait again. I tried calling MTN since yesterday no answer I've tried Supersonic no answer. What kind of PATHETIC SERVICE IS THIS????? TRAIN YOUR CONSULTANTS BETTER OR GET MORE EXPERIENCED EMPLOYEES!!! I STILL DO NOT HAVE AN ANSWER MY ADDRESS IS INCORRECT ON THEIR SYSTEM AND NOT THEY NOW PROCESSED 3 APPLICATIONS FOR MY FIBRE ?????