KN
Kediboni N

1 reviews | Active since Aug 2017

12 Aug 2017, 16:08

Pathetic disgusting service

<p>Never had a contract with mtn suddenly the is a debit order that went off from my account some how somebody manage to open the account in thabazimbi(*****)when I went to protea gardens submitted all the documents that they required but still when I call mtn call center no assistance wat so ever and the ref number. ********** 81 their service is pathetic disgusting I don't know how do they verify when they open those accounts </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Aug 2017, 21:04
Official

Dear valued customer,

We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.

We have evaluated your account and picked that the ********** query was opened in may and resolved by our ***** department,credit was adjusted accordingly.

regards

mike

Complaints Management Team
Reference Number: ***2