Pathetic customer service

Absolute nightmare to try cancel. Not only is this my 50th call you can't serve notice for your final month until the exact date they give you. Then I call you have to listen to their unisa nonsense for 10 minutes then you get the options to select to speak to an agent they put you on hold for 10 mins then drop the call. I want someone to call me and assist with cancellation before I need to go to the CPA