Pathetic customer service

I called 135 on the 20th June and got through to Charity who was rude and disrespectful, doesn't practice one of the companies brand values "Integrity. She then dropped a call on me

I called again and got through to Thabiso, who was rude, and an imbecile. Cause even after I schooled him about how to deal with an irate client. He was just talking over me. He refused to give me his surname nor his supervisors name and surname. Which it' not in MTN's policy. I'm only entitled to a name and surname, not an Oracle number.He then proceeded to wanting to end the call. I even told him to drop the call, even though I wasn't assisted. He dropped a call on me.

As for MTN'S policy you don't drop a call on a customer, becaus it is a DISMAL offence. MTN has imbeciles as agents

Even their supervisors are ***** who Never return a promised call. MTN is pathetic if it's training their staff to give such an appalling services