Pathetic customer service at MTN (Hatfield)

Last Saturday i went to MTN to apply for R89.00 data contract. Nick Motebele processed my application and i received a confirmation that my MTN application has been submitted for review. Nick promised to call me as soon as my application is finalised. I did not receive any call from him on Monday and yesterday, Tuesday, i decided to call MTN Hatfied . They took my name and number and promised to revert back to me and they never did.

I am not going to waste my time and airtime again. MTN should just let me know if my application was unsuccessful and i will go to other service providers. Maybe, i will receive much better customer service somewhere.