PATHETIC CUSTOMER SERVICE AND BILLING DEPT DON'T RESPOND TO EMAILS

<p>I will never take out a contract with mtn again ever !!! Mtn comes to me a year and a half later and say that I OWE money for a contract which according to me is paid up already. At the end of the contract I requsted that the number be converted to prepaid which they did happily and from my understanding this is done when the contract ends. Upon querying with their billing dept if there was anything outstanding on the contract, despite numerous emails and calls to them they refer you from contract call centre to prepaid call centre I was getting very irate, no correspondence and no bills sent to me to say i owe anything then suddenly an LAWYER SENT EMAIL STATING I OWE THEM MONEY AND ACTION WILL BE YTAKEN, that is [reposterous for them to be asleep then a year and a half layer say that I mus pay up due to theor gross incompetence of theor staff, however I did pay this up and AM NOW AWAITING A PAID UP LETTER THAT IS AFFECTING MY CREDIT PROIFILE WHICH THEYVE ONLY UPDATED TO SAY I OWE MONEY HOW MUCH MORE INCOMPETENCE MUST WE DEAL WITH!!!!!!!!!!!!</p>