Pathetic customer service

<p>I called MTN at 09:29am on the 15/06/2017. I spoke to a very useless customer service agent by the name of Qobile. As a customer service agent myslef I dont think MTN should have people like Qobile assisting their clients. If Qobile was having a bad day she should have stayed at home. My query was that I have recharged my prepaid account with R50-00 and to my surprise when I tried to call it said I did not have airtime. Qobile told me I should switch off my data and reboot my phone. My data have been off for the past 2 days and I did not understand her statement telling me to switch my data off. When I explained to this excuse of "MNT Champion" Qobile she screemed and told me to just do what she says I must do. *** is this? I am changing my network as I can not believe how MTN employ people like QOBILE. When I asked to speak to her manager she put the phone down. Well, MTN has just lost a loyal client because of this fool QOBILE!</p>