RS
Renette S

1 reviews | Active since Jun 2016

07 Apr 2017, 12:47

Pathetic customer service

<p>I have been trying for more than a month to get an answer from MTN as to how a credit was calculated. After many phone calls I still don't have an answer and yet another email was send from the MTN customer service to the responsible person to supply an answer. MTN is supposed to have a 2 day response time, totally pathetic. For a company who is making millions they should really do something about their service.</p>

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Replies (1)
RS
Renette S's update20 Apr 2017, 16:03
Reviewer Update

the calculation is not correct. Could some one please contact me on the cel phone nr listed in my first complaint. I have tried to contact MTN to get an answer, but obviously still no luck.