PATHETIC CUSTOMER SERVICE
<p>I wrote to hello peter on the 1st of November regarding a credit refund due to me from MTN.</p> <p>I was contacted the next day requiring additional details and that was it, till to date, no credit refund and no communication froma giant network.</p> <p> </p> <p>Charlotte Mankayi and Kgomosto Mpshe are useless customer service consultants who do not care about MTN customers. </p> <p> </p> <p>This is the worst service I have received this far from any company.</p> <p> </p> <p> </p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated your complaint through to Charlotte's management for urgent assistance. You will be contacted as soon as possible.
Regards,
Ishie.
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated your complaint through to Charlotte's management for urgent assistance. You will be contacted as soon as possible.
Regards,
Ishie.
Nothing has been done still.
Nothing has been done still.
I am soo dissapointed
I am soo dissapointed