Pathetic Customer Service

<p>I have 2 Afrihost data sims, one my wife uses mostly from home. I lodged a complaint about degrading signal quality at home and was given a ref number ********** 0. That was the 21st Nov. . I was then given this ref number ********** to say someone would get ibn touch with me,. ON the 8th of Dec(17 days later) I sent another email asking what was happening as NOBODY had bothered contacting me or my wife about this I got an email which read as follows....'Your complaint with reference number ********** has been escalated to Teboho for assistance." THat only took them a day, but still NOBODY has contacted me, nor the wife. Cleary MTN does not care about their customers, let alone about customer service. I am starting to look for viable alternatives and will move when I find one. THis is an absolute disgrace.</p>