Pathetic Customer Service

<p>I am utterly disgusted by the way MTN staff treats their customers. Firstly Ive been a MTN contract holder for just over 2 years. And Ive always paid my account! Tuesday evening 15 November i received a message to say that my account is overdue and my phone will be suspended in 2 days, which i then thought why hasnt my debit otder gone off! So i drive to Canal Walk when i was rudely helped by an agent Monique Fritz!who was full of attitude and could not give me a decent explaination why my account was arrears all was said is i think we hada problem with our system in which i was NOT notified about. I asked her to check my account to ensure my debit order request is still on my account when she then said yes. I asked her what was supposed to be paid she gave a ridulous amount to find charges on my account from my previous contract before i upgraded. Data,smss and small charges in which i was not even receiving, i have called the call centre and spoke to several *********** agent who gave me no resolution since thursday 17 november in which i am told everyday they are still looking i to this as it has not yet been resolved. I am fed up completely fed up.... i want a solution... you *********** call centre and ****ty service i have now had enough of! I have wasted my time and i am still sitting with a locked phone!</p>