pathetic customer service

<p>I have given my phone in for repairs at the mtn chatsworth. I was told it was 7-10 working days. To date I have not recieved my phone. The blame has been passed on to Huawei who in turn say they are not responsible for the delay. I have made so many phone calls and several trips to the store but to mo avail. The consultant confirmed that the phone was at repair centre. When I went to repair centre ,which is a long distance from my home, I was told that it is not there. I am tired of being treated with so much disrespect . It is not fair for the public to be treated as if we are so ******** and to be made to wait for things indefinitely. Huawei as well failed to help when I queried with them about the delay. Both companies blame each other and I as customer is stuck in middle, still without a phone. I sent out emails but no response as yet. The person at huawei asked me to go back to repair centre and fetch the device from them. This was not possible for me. This is worst service from both companies. I will be changing my network and wont recomend huawei . Cell-c has offered to buy off existing contract. For all that I have been put through , I deserve to be compensated by huawei and mtn.</p>