PATHETIC CUSTOMER SERVICE!!!

THIS IS HOW PATHETIC MTN INSURANCE IS!!!!<br> <br> I SENT THROUGH MY CLAIMS FORM ON THE 24TH OF FEBRUARY, SHORTLY AFTER SENDING IT I CALLED THE *** NUMBER TO DO A FOLLOW UP AND I HELD ON THE LINE FOR 32 MINUTES. I DROPPED THE CALL AND A FEW DAYS AFTER THAT AGAIN I TRIED AND THIS TIME I HELD ON THE LINE FOR 24 MINUTES AND BEFORE I COULD SPEAK TO A CONSULTANT THE CALL DROPPED. I RECEIVE AN EMAIL ON THE 15TH MARCH AND AFTER ALL THIS TIME THIS *********** IMBECILES HAVE A NERVE TO TELL ME THAT I \MIGHT NOT\" RECEIVE A LOAN UNIT. <br> <br> TODAY IS THE 29TH OF MARCH AND STILL NO FEEDBACK REGARDING THE COLLECTION OF MY DAMAGED DEVICE. I AM UNABLE TO FOLLOW UP ON MY QUERY AS I CANNOT GET THROUGH TO A CONSULTANT WHEN I CALL THE *** NUMBER BECAUSE MTN IS JUST USELESS.<br> <br> THE LACK OF COMMUNICATION FROM MTN IS REALLY INFURIATING AND I AM COMPLETELY LOATHED BY THE SERVICE I RECEIVED FOR MTN.<br> "