1 reviews | Active since Jul 2020
Pathetic Client Services
I recently became a customer of MTN, whilst I've had no issues of note regarding my package. MTN has such a terrible and *********** customer services.
I saw a deal black November deal for 5g home wifi. I did an application where I was conditionally approved.
I then visited the store . I've visited 3 stores since and all has provided terrible services.
I was told my credit limit needed to be increased but no one seemed to know how they can assist.
I then received a call from your call center, but they advised they cant assist because there's an open deal at the store.
I go to the store, Cancel the application, try and get in touch with your call center again only to sit over 30 minutes being transferred from 1 department to another.
This is how you loose a client!
