CS
Claude S

1 reviews | Active since Jul 2020

29 Nov 2024, 08:52

Pathetic Client Services

I recently became a customer of MTN, whilst I've had no issues of note regarding my package. MTN has such a terrible and *********** customer services.

I saw a deal black November deal for 5g home wifi. I did an application where I was conditionally approved.

I then visited the store . I've visited 3 stores since and all has provided terrible services.

I was told my credit limit needed to be increased but no one seemed to know how they can assist.

I then received a call from your call center, but they advised they cant assist because there's an open deal at the store.

I go to the store, Cancel the application, try and get in touch with your call center again only to sit over 30 minutes being transferred from 1 department to another.

This is how you loose a client!

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