1 reviews | Active since Apr 2018
PATHETIC CELL PHONE CONTRACT
OMW!!!!!!!!!!!!!!!!!!! it's been 2 months and i am still waiting for my new cellphone contract!!!!! a guy phoned me from Mondo (Can't remember his name ) selling me n cell phone contract so i agree and he confirmed that i will receive my phone in the next 3 weeks (16/03/2018) and guess what STILL NO PHONE !!!!! So when the debit order goes of at the end of the month i am going to be furious as why am i paying for a contract WHEN I DON'T HAVE A NEW CELL PHONE ........really now i have been phoning and mailing and NO response ....you guys are quick to phone and trying to make sales but nothings happening WHAT THE HELL!!!! do you not want any business or are you making enough money from people who you are catching out like me so can ANYONE from MTN or MONDO phone me and deliver my phone or call and cancel this contract.
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Please allow me to obtain more information as when checked on status on appointment bookings from the courier services (DSV) that from the 23rd of march till the 09th of April they had been trying to make contact for delivery to be done. Once feedback is received will advise on when to expect the package to be delivered.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Please allow me to obtain more information as when checked on status on appointment bookings from the courier services (DSV) that from the 23rd of march till the 09th of April they had been trying to make contact for delivery to be done. Once feedback is received will advise on when to expect the package to be delivered.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
MTN Complaints Management Team