MZ
Mario Z
1 reviews | Active since Sept 2012
15 Mar 2016, 08:41
Pathetic and No Response Since Wednesday
COVERAGE HOW MANY MORE EMAILS MUST I SENT TO YOU GUYS<br> <br> MTN I HAD ENOUGH, no call no email for correspondence from coverage at all <br> my issue is not resolved and yesterday i gave them an ultimatum<br> <br> i want response within 24hours or my contract will be moved to prepaid and COVERAGE WILL BEAR this cost<br> i had enough now of this issue<br> numerous times last year i phoned in to sort this matter out but nothing<br> <br> Now i am left to email and have raised this issue before <br> <br> Please proceed with cancellations of my contracts and move this number to prepaid for the account of coverage as i will take my account to another ISP<br> <br> Thank you
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MTN South Africa's replyOfficial
16 Mar 2016, 16:25Hello Zolime,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage manager to intervene with the complaint.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage manager to intervene with the complaint.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply16 Mar 2016, 16:25
Official
Hello Zolime,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage manager to intervene with the complaint.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the coverage manager to intervene with the complaint.
Kind Regards,
Alice van der Merwe
***