1 reviews | Active since Jun 2016
Pathetic and frustrating Service!
<p>i have called the 808 line now 4 times today - each time i get put through to a consultant and they tell me that i will be going through to the cancellation department. ALL i want to know is how much i will be charged if i decide to cancel my contract early - but i hold on the line and then it just goes dead! what is going on???? This is very frustrating!</p>
Thank you for your post
We acknowledge the receipt of your complaint and apologies for the inconvenience experienced.
Kindly reply with the below information:
Handset model
We will escalate the matter to retentions to assist urgently with early termination charges and give you feedback.
regards
mike
Complaints Management Team
Reference Number: ***7
Thank you for your post
We acknowledge the receipt of your complaint and apologies for the inconvenience experienced.
Kindly reply with the below information:
Handset model
We will escalate the matter to retentions to assist urgently with early termination charges and give you feedback.
regards
mike
Complaints Management Team
Reference Number: ***7
i have responded to this message and someone has still not contacted me!!!!
i have responded to this message and someone has still not contacted me!!!!